Shipping & Delivery Information

Shipping outside of the UK has been temporarily suspended while we review the correct procedures for shipping due to the UK leaving the EU .

We will review this situation again on 15th January 2021.

If you have any queries regarding current order please get in touch via email - hello@cadenhead.shop

Returns Policy

Please check your order upon its arrival and do not accept delivery of any package that appears damaged.

If you have received your order and are unhappy with any of the products we will happily refund your money or exchange the products, if available, provided that you have informed us of your intention to return the product within 7 working days from the date of your order being delivered. However, we will only reimburse the cost of returning items where they were delivered in error or the items were damaged or defective.

Any products must be returned to us in good condition and must be in the original packaging. All refunds will be paid within 30 days of the date that you notified us of your intention to return your products.

You are responsible for the cost of returning products to us unless the items being returned were delivered in error or were damaged or defective. We may require proof of damage.

Our return address for deliveries is:

Kilkerran

9 Bolgam Street, Campbeltown, Argyll, PA28 6HZ

Tel: +44 (0)1586 552009