Shipping Policy

As all of our deliveries are made from Kilkerran in Campbeltown this can add a little extra time for delivery but we still expect all deliveries to be made within 5 to 10 days from dispatch. This is one of the “joys” of being situated in (what delivery companies claim to be) a remote part of the Scottish Highlands but we wouldn’t want to be anywhere else. And, please remember, many of the products on our website have taken 10 or 15 or 20+ years to get this far so it would be gratefully appreciated if you were willing to wait a few more days for delivery.

Although we do ship to many countries worldwide there are also many that we are not able to send to. The list of countries we can ship to has also been affected by the UK leaving the European Union.

We will not honour any orders to countries that we do not ship to. Please check the list below for details.

All products sold on our website are subject to UK taxes, if we are sending to an address within the United Kingdom prices are subject to Value Added Tax (VAT). Any shipment outside of the UK will not be subject to VAT however you may be liable for local taxes and duties upon your orders’ arrival in your country. It is the responsibility of each customer to be aware of their local import regulations prior to placing an order on our website.

Also, as mentioned in our Terms and Conditions, we will not deliver any orders to one of our Cadenhead shops, nor are we able to arrange any combined shipping for online orders or with purchases from any of our Cadenhead shops.

Eligible Countries

Australia, Austria, Belgium, Denmark, Finland, Germany, Hong Kong, Iceland, Israel, Ireland, Japan, Latvia, Luxembourg, Malta, Netherlands, New Zealand, Norway, Singapore, South Korea, Spain, Switzerland, South Africa, Taiwan and the United Kingdom.